We do not offer refunds. However, we are happy to provide exchanges within 7 days of purchase, provided the item is:
Exchange Eligibility:
- Unworn and undamaged.
- In its original packaging, including all tags and certificates.
- Accompanied by the original receipt or proof of purchase.
Exchange Process:
To request an exchange, please contact our customer service team within the 7-day window. Once approved, you can visit our store or arrange for shipping at your own cost.
Exclusions
Custom-made, engraved, or personalized jewelry pieces are not eligible for exchange.
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